Our People
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Allice Hocking
Head of Research Impact and Partnerships

Allice is the Head of Research Impact and Partnerships at the University of Plymouth. Her role covers a broad range of activities including working with external partners, public engagement, knowledge exchange and having overarching responsibility for the SERIO research portfolio. Over the past 25 years Allice has worked as a researcher on a wide range of projects within academia, the voluntary sector and private consultancy. Her work encompasses a broad range of social policy areas, including health, community safety, culture, regional development and youth policy.

Throughout her career she has developed particular expertise in the evaluation of social projects and programmes. Previously she was the Director of Social Policy Research at ECORYS UK where she led on large scale evaluations and research projects. Prior to that, she was the Managing Director of a research partnership in the West Midlands which specialised in area based renewal.

Dr Pamela Varley
Senior Research Manager

Pamela leads on the day-to-day operations of SERIO, alongside the management and delivery of a varied portfolio of applied research and evaluation projects. Pamela has a strong background in research design, methodology and analysis; skills gleaned over the years within analytical, research and strategic roles. Recent contracts overseen and completed include a strategic added value review of the Integrated Care Exeter programme, and a review of public engagement in health and social care. Pamela is currently leading on evaluations for two Devon Councils, one of which seeks to encourage Exeter and Cranbrook’s least active residents to lead regular active lifestyles, and the other of which aims to transform the way green space is governed, cared for, used and valued. She is also leading on the evaluation of a peer-to-peer advocacy service for clients with a range of complex needs.

Pamela holds a Bachelor of Social Science from University College Dublin, an MSc in Social Research Methods from the London School of Economics and Political Science, and a PhD in Sustainable Digital Neighbourhoods from the University of Plymouth. She is an Associate Fellow of the Higher Education Academy, and sits on the Evaluation Steering Committee for Access, Success and Participation at the University of Plymouth. Pamela’s research interests include impact measurement; process evaluation; whole systems change; and methodological innovation.

Melanie Brooks
Research Manager

Melanie began her career in research in 1999. She started out at Synovate, where she developed a broad range of methodological experience across a range of sectors working in their full service research department. Melanie then moved to Marketing Means, where she further developed her project management and research experience, before moving on to SERIO in 2005.

Melanie’s experience covers the full spectrum of research methodologies, with particular expertise in programme evaluations. In addition to being an extremely strong researcher, Melanie has a natural talent for project management, resulting in research projects being delivered in a smooth, effective and efficient manner.

Melanie has a BSc in Applied Psychology from the University of Cardiff, and has also been awarded the Market Research Society’s Advanced Certificate.

Donna Vascott
Research Manager

Donna has almost a decade of research expertise, working within a range of disciplines from medicine and dentistry to community business. Donna joined SERIO in 2014 and has managed numerous mixed-methods research projects, requiring proficiency in both qualitative and quantitative methods and analysis. As such, she is highly capable of delivering complex projects on time and to budget.

Donna is SERIO’s lead on social return on investment, with expertise in measuring social and environmental value which is not ordinarily reflected in conventional financial accounting. She is also one of SERIO’s most experienced evidence reviewers and has led on a number of health-related projects including the NICE oral health promotion messages systematic review.

Donna has an MSc in Psychological Research Methods, a first class honours degree in Psychology, and formal training in conducting social return on investment and systematic reviews. Before joining SERIO, Donna worked for the Clinical Neurology Research Group in the University of Plymouth’s Faculty of Medicine and Dentistry, specialising in reviewing outcome measures used in clinical trials for Alzheimer’s disease. Prior to this, she worked in the private sector as a recruitment specialist.

Helen Barrett
Researcher

Helen has over seven years’ professional experience of working on a wide range of projects. She has expertise in delivering both quantitative and qualitative research, and is experienced in conducting telephone and face-to-face interviews, delivering online surveys, facilitating focus groups and undertaking comprehensive literature reviews.

Most recently, Helen has worked on projects for clients such as seAp, the Royal Devon and Exeter Hospital, Pluss, Livewell and the Heart of the South West LEP. Helen has also been involved with a number of service evaluations, from large-scale initiatives to community-level services. Helen has an interest in health research, and has worked on health-related projects such as a systematic review on oral health promotion for the National Institute of Health and Care Excellence (NICE), and a review on antenatal screening for cystic fibrosis for the UK National Screening Committee.

Helen brings strong practical knowledge of research software to the team, with particular expertise in Snap Surveys, NVivo and SPSS. Helen has an MSc from the Open University in Development Management and a BA in Geography from the University of Plymouth.

Claudia Blandon
Researcher

Claudia is passionate about human, indigenous rights and social justice. She has extensive experience conducting research with groups considered vulnerable and at risk of exclusion (refugee camp dwellers, domestic violence refugees, and people with diverse abilities).

Since joining SERIO, Claudia has assisted in the delivery of a wide range of projects, specialising in qualitative research methods. She has a wealth of experience in conducting telephone and face-to-face interviews, facilitating focus groups and carrying out literature reviews. Claudia brings strong interpersonal skills and much creative flair to her delivery of qualitative research at SERIO.

Claudia holds an MA in International Human Rights Law from the American University in Cairo and a BA in Sociology and Anthropology from Florida International University.

Amy Bosley
Researcher

Amy is a Researcher at SERIO and has experience working on a range of projects, delivering both qualitative and quantitative research. She is experienced in conducting qualitative interviews, delivering online surveys, and facilitating focus groups.

Prior to joining SERIO, Amy worked in education research, focusing on the evaluation of access and participation outreach interventions. She also has been involved in business and management research, including workplace conflict and managing diversity.

Amy has an MA in Human Resource Management, and a BA in Business Administration from the University of Plymouth.

Dee Champion
Research Impact and Partnerships Assistant

Dee has worked for the University since 2002 in central administration functions, and also within the faculties as a Programme Administrator. She has a BA (Hons) in Business Administration.

Dee joined Research and Innovation Administration in February 2019, and provides administrative support to the SERIO team as well as other areas of the Research and Innovation Department. Direct any administrative issues Dee’s way, she will always be happy to help!

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