Evaluation of the Veterans’ Advocacy People service

Client: The Advocacy People

Duration: 3 years

Funders: The Advocacy People

Overview:

The Veterans' Advocacy People (VAP) service emerged to fill a critical gap in specialist provision for military veterans and their families. Offering intense, peer-delivered advocacy, VAP goes beyond conventional support to address the unique needs of veterans. Advocates play a pivotal role in giving clients a voice, empowering them to navigate their next steps while dismantling barriers hindering their progress. Recognising the significance of this service, The Advocacy People commissioned SERIO to conduct a rigorous and independently verified evaluation of VAP, in order to broaden understanding of military advocacy and any associated benefits.

Objectives for the project:

• Provide intense, specialist support for military veterans and their families

• Offer peer-delivered advocacy to empower clients in navigating their next steps

SERIO’s evaluation approach:

• Rigorous and independently verified evaluation commissioned by The Advocacy People

• Focus on building a solid and credible evidence base on the impact of advocacy outcomes

• Explore the transformative change achievable for veterans and their families through the VAP service, and its potential social and financial benefits, held amongst government, national organisations and a wider audience