Terms & Conditions
1. Who we are
Our website address is: www.serio.ac.uk.
Our contact details are as follows:
T: +44(0)1752 588942
E: serio@plymouth.ac.uk
SERIO
2nd Floor Marine Building
University of Plymouth
James St
Plymouth PL4 6EQ
United Kingdom
2. What personal data we collect and why we collect it
Please find below the way we collect and interact with your data.
Contact forms
Contact details provided via the contact form will only be stored on a secure server. These details include:
• Email addresses
• Contact names
• Organisation names
• Phone numbers
These details will never be replicated or distributed. Only select personnel will have access to these details. SERIO is fully GDPR compliant, and you have the right to be forgotten. Please contact serio@plymouth.ac.uk to invoke this right. No communication (other than requested) will be carried out using these details.
Cookies
The cookies collected on this site are as follows:
CookieControl – The system at allows you to opt in and out of Cookie collection
_ga – Google analytics tracking
_gat – Google analytics tracking
_gid – Google analytics tracking
Google Analytics
We use Google Analytics to monitor our site traffic, please consult their terms and conditions to understand their use of data and privacy policy details. https://marketingplatform.google.com/about/analytics/terms/us/
3. Who we share your data with
By default SERIO does not share any personal data with anyone, but please note the following parties have access to data:
Ruckus Marketing LTD – info@the-ruckus.co.uk
Ruckus Marketing LTD maintains the website, with access to personal details submitted to it.
4. Your data
How long we retain your data
We retain user data for up to 10 years. This storage follows GDPR compliance rules, and can be deleted on request.
What rights you have over your data
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we protect your data
We take several technical measures to keep your data safe. This includes never printing information; never transferring information between employees; never removing data from its native platform; and only storing data on a secure server.